To cancel your Ground News subscription, use the same platform where you signed up: the Ground News website, the Apple App Store, or Google Play. The whole process takes a few minutes, and you keep paid features through the end of your current billing period. One catch worth knowing up front: cancel at least 48 hours before your renewal date, or you’ll be charged for another cycle.1Ground News. How To Modify Or Cancel Your Ground News Subscription
First, Check Where You’re Billed
Ground News accepts payments three ways: directly through its website (processed by Stripe or PayPal), through the Apple App Store, and through Google Play. You can only cancel through the same platform you subscribed on, and Ground News support cannot cancel an app store subscription for you.1Ground News. How To Modify Or Cancel Your Ground News Subscription
If you’re not sure which one you used, look at your bank or credit card statement. A charge from Stripe or PayPal means you signed up on the website. A charge from Apple or Google means it went through their store.
Cancel on the Ground News Website
Log into your account at ground.news in a web browser. Open your account page, select the Subscription tab, and click Manage next to your subscription details. Follow the prompts to confirm.1Ground News. How To Modify Or Cancel Your Ground News Subscription
Ground News emails a confirmation once the cancellation goes through. Save it. Your paid features stay active through the end of the current billing period, and the subscription won’t renew.1Ground News. How To Modify Or Cancel Your Ground News Subscription
Cancel Through the Apple App Store
If you signed up on an iPhone or iPad, the cancellation happens in your device settings, not in the Ground News app. Open Settings, tap your name at the top, then tap Subscriptions. Find Ground News in the list, tap it, and tap Cancel Subscription.2Apple Support. If You Want to Cancel a Subscription From Apple
If there’s no Cancel button and you see an expiration date in red text, the subscription has already been canceled.2Apple Support. If You Want to Cancel a Subscription From Apple
Cancel Through Google Play
On Android, open the Play Store app, tap your profile icon, and go to Payments & subscriptions, then Manage subscriptions. Select Ground News, tap Cancel subscription, and follow the prompts.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Canceling During a Free Trial
The steps are the same during a trial, but timing is stricter. You must cancel at least 48 hours before the trial’s renewal date, or you’ll be billed for a full subscription cycle.1Ground News. How To Modify Or Cancel Your Ground News Subscription
Ground News sends a reminder email seven days before your renewal or expiration date. Canceling during a trial doesn’t cut off access right away; you keep the premium features until the trial period ends.1Ground News. How To Modify Or Cancel Your Ground News Subscription
What Happens After You Cancel
Canceling doesn’t lock you out immediately. You keep all paid features for the rest of your current billing period. When that period ends, your account drops to the free tier and no further charges are made.1Ground News. How To Modify Or Cancel Your Ground News Subscription
How to Request a Refund
If you subscribed through the Ground News website, contact support directly at feedback@ground.news or +1 (866) 471-9181. Ground News notes that canceling while requesting a refund may end your access to paid features before the billing period would have ended, so weigh whether you’d rather keep access through the term or get your money back sooner.1Ground News. How To Modify Or Cancel Your Ground News Subscription
For App Store subscriptions, Apple handles refunds separately. Go to reportaproblem.apple.com, sign in, click “I’d like to,” choose “Request a refund,” select a reason, and pick the Ground News subscription from your purchase history. Apple makes the final call on approval.4Apple Support. Request a Refund for Apps or Content That You Bought From Apple Google Play has its own refund request process on its help pages.